Terms of Use

Welcome to zorveli.com. By accessing or using our website, you agree to abide by the terms and conditions outlined below. Please read them carefully, as they govern your use of our platform, services, and any purchase made through our store.

1. Acceptance of Terms

By accessing zorveli.com, browsing our website, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you do not accept these terms, you must discontinue the use of our website immediately.

2. Eligibility

To purchase from our store, you must be at least 18 years old and legally capable of entering into binding contracts under the laws of the United Kingdom or your respective jurisdiction.

3. Use of the Website

You agree to use zorveli.com for lawful purposes only. You must not:

  • Engage in fraudulent or harmful activity

  • Attempt to interfere with website functionality or security

  • Copy, reproduce, or exploit our content without permission

  • Use automated tools (bots, crawlers) to extract data or disrupt the platform

We reserve the right to restrict or terminate access to users who violate these terms.

4. Product Information

We strive to ensure all product descriptions, prices, and images are accurate and updated. However, occasional errors may occur. In such cases, we reserve the right to correct information, revise pricing, or cancel an order if necessary.

Colours and textures may vary slightly depending on screen display settings.

5. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete.
We accept payments through secure third-party processors. Zorveli does not store full credit card details.

We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, stock unavailability, or violations of our policies.

6. Shipping & Delivery

Delivery times are estimates and may vary due to customs, logistics delays, or external circumstances beyond our control.
You are responsible for providing accurate shipping information. Zorveli is not liable for packages lost due to incorrect address entries.

7. Returns & Exchanges

Our Return & Exchange Policy outlines the conditions for returning items, requesting refunds, or initiating exchanges. By purchasing from zorveli.com, you agree to follow the terms defined in our dedicated Returns Policy page.

8. Intellectual Property

All content on zorveli.com — including logos, brand assets, text, images, graphics, and design — is the exclusive property of Zorveli.
You may not copy, distribute, modify, or reproduce our content without written permission.

9. Privacy & Data Protection

Your personal information is processed in accordance with our Privacy Policy and GDPR requirements.
By using our website, you consent to the data practices described in the Privacy Policy.

10. Third-Party Services

Some features, such as payments or analytics, may involve third-party platforms. Zorveli is not responsible for the content, reliability, or performance of these external providers.

11. Limitation of Liability

Zorveli is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses related to delays, delivery failures, or website interruptions

  • Misuse of products by customers

Our total liability shall not exceed the amount paid for the order in question.

12. Account Registration

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend accounts suspected of misuse or breach of these terms.

13. Changes to Terms

Zorveli may update these Terms of Use at any time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes will be handled exclusively by UK courts unless otherwise required by consumer-protection law.

15. Contact Us

If you have any questions regarding these Terms of Use, please contact our support team:

Email: contact@novalensia.com

Website: zorveli.com